Privacy Policy

This policy explains how BulkX Ltd (“Bulk X”, “we”, “us”) collects and uses personal information when you use this website or get in touch with us.

Who we are

BulkX Ltd is the controller of your personal information. We are a company registered in England and Wales, company number 14228757.

• Registered office: Dutton Moore, Aldgate House, 1-4 Market Place, Hull, HU1 1RS
• Trading address: Brackenhill Farm, Haxey, Doncaster, DN9 2LN
• Telephone: +44 (0)1427 752 467

What we collect

When you complete the contact form on this website we collect your name, company name, email address and phone number. If you contact us by phone or email, we keep a record of the details you give us and our correspondence with you.

The website also sets a small number of cookies needed for it to work. See our Cookie Policy for details.

How we use it

We use your information to respond to your enquiry, provide quotations and, if you become a customer, to plan and deliver our services. Our lawful basis is our legitimate interest in responding to enquiries and running our business, or taking steps at your request before entering into a contract with you.

We do not sell your information or use it for automated decision-making.

Who we share it with

We only share your information with service providers who help us run this website and our email, and only so they can provide those services to us. We may also share information where we are required to by law.

How long we keep it

We keep enquiry details only for as long as we need them to respond to you and to manage any business relationship that follows, and for as long as we are required to keep records for legal, tax or accounting purposes.

Your rights

You have the right to ask for a copy of the personal information we hold about you, and to ask us to correct, delete or restrict the use of it. You can also object to how we use it. To make a request, please contact our team or call us on the number above.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk. We would appreciate the chance to resolve your concern first.